Jose O
ORLAND, CA | 2019 GMC 2500HD SierraSeptember 23, 2022I missed my appointment but they were able to accomodate me the following day. Thank you!Response from Courtesy Buick GMC of Chico
September 26, 2022Jose, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!Chris J
RED BLUFF, CA | 2021 GMC Yukon XLMay 25, 2022Nothing was fixedResponse from Courtesy Buick GMC of Chico
May 26, 2022Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (530) 387-5901 to discuss your concerns, as your satisfaction is of utmost importance to us.Loren P
CHICO, CA | 2021 GMC 2500HD SierraMay 18, 2022Friendly shop personnel, good attention to detail.Response from Courtesy Buick GMC of Chico
May 19, 2022Hello there, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!Jim Allen W
WILLOWS, CA | 2019 GMC CanyonMay 11, 2022I had a headlight out, was told the repair shop was "very busy" for weeks, but to come in (I had to drive 80 miles one way) and they would take a look at it. I was there for only 90 minutes and they fixed my headlight. Thank you, great service, a shout out to Danny for excellent customer service! I will be back!Response from Courtesy Buick GMC of Chico
May 12, 2022Hi, we're happy you found our staff to be so supportive during your experience here at Buick GMC of Chico. We are always more than happy to assist you if anything else comes up. Take care!Teresa O
OROVILLE, CA | 2021 GMC YukonMay 11, 2022Had my oil changed and tires rotated. Check-in was okay - not a whole lot of conversation. My last experience seemed a bit more friendly and it seemed the employee enjoyed his job!Response from Courtesy Buick GMC of Chico
May 12, 2022Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!Kelsie F
DALE, IN | 2017 GMC YukonApril 27, 2022Oil change and tire rotation went fine. I was texted while in the waiting room that the brake lines needed flushed. I agreed and was told 45 min more. After an hour and a half with two small kids in the waiting room I finally walked out to the service area to see why it had taken double the amount of time. My car was parked in the back lot and was done. No idea how long it had been done. It’s like they forgot I was waiting for it. So 2.5 hours there in a tiny dirty waiting area was not the most pleasant experience.Response from Courtesy Buick GMC of Chico
April 29, 2022Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!Alisha B
CHICO, CA | 2019 GMC AcadiaApril 27, 2022Staff was friendly and helpful.Response from Courtesy Buick GMC of Chico
April 29, 2022Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Buick GMC of Chico! We sincerely value your business and look forward to your next visit!Joe R
OROVILLE, CA | 2022 GMC 2500HD SierraApril 19, 2022Brad was helpful as always. He has good customer service. He made Everything easy as always. I will definitely be coming back if I decides I need another truck or even Referring other peopleResponse from Courtesy Buick GMC of Chico
April 21, 2022Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!Bradley F
CHICO, CA | 2018 Chevrolet 2500HD SilveradoApril 9, 2022Service department is excellent.Response from Courtesy Buick GMC of Chico
April 10, 2022Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!Kendra C
ROCKLIN, CA | 2022 GMC 2500HD SierraApril 7, 2022I shopped around several dealers and nodody was as nice and helpful as Scott. Go see him and get a truck!Response from Courtesy Buick GMC of Chico
April 8, 2022Hi, thank you for your kind review; we are happy to pass along your comments to Scott here at Buick GMC of Chico! Feel free to reach out to us if you need anything. Have a wonderful day.
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