Courtesy Automotive Collision Center

Respect, trust, commitment, integrity, and care are the foundation
of the Courtesy customer experience

In the event of an incident the Pajouh's Courtesy Collision Center team is committed to providing you the best experience possible in the wake of your collision damage. We make the process of repairing your vehicle seamless and hassle free as we bring your vehicle back to its pre-accident condition.

Request an Estimate.

The Courtesy Commitment to Excellence

Pajouh's Courtesy Automotive Center believes that to be the best you have to train like a champion.  Our experienced estimators and technicians have been I-CAR gold certified for 25 years.  Annual training keeps up to date on all of the latest estimating and repair procedures from the industry leader in collision repair, I-CAR.  We have coupled this with our manufacturer certifications and quarterly trainings to provide the highest quality repairs available to you our customer.  

Additional Services Offered

OEM glass replacement

In the ever changing environment of vehicle technology Courtesy is the only choice for your glass repair. We use only original equipment manufacturer (OEM) glass, installed and calibrated by trained technicians to factory specifications.

Paintless Dent Repair

We offer paintless dent repair service that uses state of the art soundwave technology to shape the metal back to its original shape without the need for paint after. We offer this service on both aluminum and steel panels.

Courtesy Warranty

Pajouh's Courtesy Automotive Collision backs all repair work with a written, Lifetime Warranty. Any defects in workmanship will be corrected free of charge, forever.

Schedule Appointment & Request Estimate

Pajouh's Courtesy Automotive Collision Center works with Carwise. Our customers can easily upload photos, making it easy to receive estimates as well as book an appointment with our collision center.

What to do After An Accident

We recommend following guidelines developed by the Consumer Protection Association of America. They begin with a wise step to take before there's an accident: Keep a simple emergency kit in your glove compartment; it should include a pen and paper, a card with information about any medical conditions or allergies that may require special attention and a disposable camera if you don't have a cellphone camera. It is also wise to keep a set of warning triangles, emergency flares, or cones in the trunk. Here are the after-accident guidelines:

Keep Safety First

Drivers involved in minor accidents with no serious injuries should move their cars to the side of the road and out of the way of traffic. If a car cannot be moved, the driver and passengers should remain in the car with seat-belts fastened until help arrives. Turn on hazard lights and, if possible, set out cones, flares, or warning triangles.

Exchange Information

Exchange name, address, phone number, insurance company, policy number, driver license number, and license plate number for the driver and owner of each vehicle. If the driver's name is different from the name of the insured, establish what the relationship is, and take down the name and address of each individual. Make a written description of each car, including year, make, model, and color. Write down the exact location of the collision and how it happened.

Photograph and Document the Accident

Photograph the damage to all the vehicles, and photograph the overall context of the accident. If there were witnesses, try to get their contact information; they may be able to help you if other drivers dispute your version of what happened.

File An Accident Report

Although law enforcement officers in many locations may not respond to accidents unless there are injuries, drivers should file a state vehicle accident report, which is available at police stations and often on the Department of Motor Vehicles website. In Texas, it is available from the Department of Transportation at A police report often helps insurance companies speed up the claims process.

Know What Your Insurance Covers

The whole insurance process will be easier if you know the details of your coverage. For example, don't wait until after an accident to find out that your policy doesn't automatically cover costs for towing or a replacement rental car. Generally, for only a dollar or two extra each month, you can add coverage for rental car reimbursement. Check your policy for specifics.

Think Twice Before Agreeing Not to File Insurance Claims

After minor accidents, drivers sometimes decide to handle the damages themselves. This isn't always the best idea. While the other driver may agree to pay for the damage to your car on the day of the accident, he may see the repair bill and decide it's too high. At this point, your insurance company will have more difficulty piecing together the evidence if you file a claim. Also, you have no way of knowing whether another driver will change his mind and report the accident to his insurance company. The safest course is to make sure your insurance company has your version of what happened.

Why Bring Your Car to Pajouh's Courtesy Automotive of Chico?
We are Easy to Work With.

We are committed to...

  • Working with all insurance companies and seeking out procedures they use to verify damages.
  • Creating a written estimate of what's recommended to complete the repair based on your vehicle's specific needs.
  • Offering Genuine GM Parts along with any other maintenance that needs to be done to restore your vehicle in pre-accident condition.
  • Having Certified Service technicians on hand at all times.
  • Giving you a chance to review this estimate with us and address any questions or concerns you may have.

The safety of you and your passengers is our top priority and if your Buick or GMC is ever involved in an accident, we can help give love a second chance. Request an Estimate.

  1. Courtesy Buick GMC of Chico

    2520 Cohasset Road
    Chico, CA 95973

    • Sales: (530) 487-0889
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Get in Touch

  • Contact our Sales Department at: (530) 487-0889
  • Monday8:00 am - 8:00 pm
  • Tuesday8:00 am - 8:00 pm
  • Wednesday8:00 am - 8:00 pm
  • Thursday8:00 am - 8:00 pm
  • Friday8:00 am - 8:00 pm
  • Saturday9:00 am - 7:00 pm
  • Sunday10:00 am - 6:00 pm